• 3DS-PLM_Services_SupportCenter
  • 3DS-PLM_Services_SupportCenter EN

Scalable, service-level based ITIL support concept...

Focus on your core competencies and rely on a competent PLM infrastructure support partner who works on the basis of the ITIL standards with modern infrastructure support center. CENIT offers you a scalable, service-level-based support concept:

  • for your infrastructure
  • and your PLM Applications
  • remote via the hotline
  • or customer specific on-site

... with free application support for CENIT's VAR customers.

Customers who completed a valid end user license agreement (EULA) with CENIT and Dassault Systèmes, get a free application support for installed products of the solutions CATIA, DELMIA, DYMOLA, ENOVIA / SMARTEAM, ENOVIA V6, 3D Live and CATIA Composer.

The number of calls is unlimited.

As CENIT's VAR customers you also benefit from a free exclusive access to our customer portal that provides you with information like:

  • a quarterly appearing Technical Newsletter
  • an online overview of all software licenses purchased at CENIT
  • direct links to downloads for new software releases and bug fixes