Service Asset & Configuration Management
Frequently new IT systems and changes are made in the IT system ad hoc, without providing and maintaining any logical model of the IT infrastructure, the It services associated with it and the different IT components (physical, logical, ...).
CENIT Service Asset & Configuration Management encompasses the maintenance of component documentation, such as the operating manual in terms of
- regular inspection of the operating manual in terms of topicality
- entry of all changes to the components described in the manual
- creation of a process for the flow of information for changes not implemented by CENIT
in order to ensure the topicality of the user manual.