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  • Software Maintenance and Support
  • Software Maintenance and Support
  • Software Maintenance and Support

Retain the value of your software investment

Software and the respective environments are becoming evermore complex. They require constant and necessary changes and adjustments to hardware, operating systems and databases.

To support new or changed technologies, software solutions have to be subjected to regular maintenance and updates. Only this way can the value of your software investment be maintained in the long term.

Besides standard maintenance contracts, CENIT offers a broad range of services. Plus our Application Management Services will entirely take over system administration for the reliable operation of the ECM infrastructure.

The CENIT software maintenance contract ensures predictable costs and the reliable operation of your ECM applications.

    • The simplest form of software maintenance is the standard software maintenance contract. It guarantees constant up-to-dateness by providing the latest software versions on the basis of the CENIT program certificate. Plus you have access to our qualified Hotline Service for any questions you may have. The provision of bug-fixes is also an element of the software maintenance contract.

      The CENIT software maintenance contract ensures predictable costs and the reliable operation of your ECM applications.

    • We offer additional support services that extend beyond the scope of the standard software maintenance contract, such as regular health checks, an onsite service or the installation of new software by our support specialists.

      You can purchase these services whenever you need them or subscribe to them for a fixed service fee.

    • It is even more comfortable with the CENIT Application Management Services (AMS). Within the framework of AMS we assume all agreed services to achieve and maintain the secure and smooth operation of your ECM systems and the productive operation of IT environments.

      Further details can be found under Application Management Services.