IBM Case Manager

IBM Case Manager Efficiency and flexibility for your processes

The challenges of digitalization require that business processes are mapped to be automated, flexible and system-supported. Modifications should be implemented in a timely manner. The integration into existing environments should occur as easily as possible.

IBM Case Manager is the suitable platform and simplifies the implementation of both functional and technical requirements.

Key features

  • Integrated tools for design, testing, configuration and deployment of a process and case management solution
  • Individual design of the user interface through editors for interfaces and modeling
  • Access from mobile devices
  • Integrated process analysis
  • Guidelines and analytic components for 'Next Best Action' and
  • Seamless integration with ECM systems (e.g. IBM FileNet)
  • Individually expandable through numerous interfaces and open APIs
Oliver Eckel

Oliver Eckel

Senior Manager IT Transformation, Enterprise Information Management

+49 69 66 80 18 33