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digital transformation Our mission We design digital processes and create competitive advantages for our customers in the connected future "The focus and specialization of our teams has made us strong because we not only leave our customers with good concepts; we put in place functioning solutions. We will continue to build on this expertise and, at the same time, drive forward the integration and [...] years, we have supported our customers in manufacturing, financial services and other sectors in taking the right steps towards digitalization in this dynamic environment, and implementing major changes effectively. More than 800 employees from 30 ...

Customer communication - what is your company card like? 360° customer communication: From input to output - consistent, personalized, flexible Communication with customers takes place every day on a number of channels: Whether by paper, fax, email, text message and Messenger, using web portals and social networks, by telephone call or chat. Customers have long been accustomed to choosing the form of communication, corresponding to their personal preference and their current situation. Then, customers often expect a response on the same channel. Demands on the speed of the response also depend on the selection of the channel: For instance, a response to a chat query is expected ...

CENIT SUPPORT Support Contract You already have a valid support contract and you are registered as "call authorized"? Then you can directly open a ticket at the online helpdesk! Online access to contract customers: https://support.cenit.com or by email at: online-support @ cenit.com CENIT AG Monday to Friday continuously from 08:00 - 18:00 clock except for national German holidays [...] 309 3239 E-mail support_us @ cenit.com Further Links Customer portal with information and software downloads for DS VAR customers ...

Revolutionize the experiences of your customers with us in no time with the help of IBM Watson Whether an insightful chat bot for customer services, researching relationships in millions of documents or analyzing image content – with IBM Watson, you will offer your customers a new user experience. Apps ready for use immediately and minimum effects on your IT: Through SaaS solutions, you will implement together with us industry-specific models in Watson quickly and straightforwardly. Discover, together with CENIT, the potential of IBM Watson technology for your company. Stefan Jamin ...

Do continuous processes help in implementing your digitalization strategy? WHY NOT? Your customers expect quick reaction times. The market and regulators require flexibility. Increase your process excellence through an interaction of mailbox and workflow solutions with input and output management. You will thereby offer the basis for 360° customer communication and increase efficiency in processing. Use the process data for capacity planning and process optimization, thereby creating added value for your customers and your company. Carmen Baier Senior Manager ...

Can I benefit from feedback and communication with my customers as a competitive edge? WHY NOT? Your customers communicate with you, directly and indirectly, through various channels and ways. CENIT supports you in analyzing this data content with respect to trends and tendencies. Improvement potential, existing strengths and market comparisons can be derived. Sales potential, win-back chances and possibilities for cancellation prevention thus become transparent. Stefan Jamin Senior Manager Industries and Innovation, Enterprise Information Management +49 2102 5 ...

-added business consulting, PLM project implementation and integration, training and support to 3.000 customers in Germany, France, Belgium, Luxemburg, Netherlands, Romania and Switzerland, CENIT Group is Dassault Systèmes' Number 1 value-added reseller [...] . The group brings value to over 250,000 customers of all sizes, in all industries, in more than 140 countries. IBM For more than 20 years [...] digitalization. IBM is the No. 1 technology and transformation partner when it comes to helping public-sector customers and non-profits develop IT solutions to tackle the challenges they face ...

Cenprocs Innovation cell We put all our know-how into our innovation projects to enable our customers to improve their efficiency. Practical and pragmatic, our innovation projects cover both IT tools and good practices in the use of these tools. In this context, we have already been able to implement projects around the automation of part design, digital simulation and manufacturing. Whether it is on very specific manufacturing topics or global IT process optimization, our solutions are designed and built to be fully integrated in the client context. Innovation is in our DNA ...

Can the right document reach the right customer at the right time via the right channel? WHY NOT? CENIT Output Management is the efficient control center for communication with your customers. The core processes of document creation and optimization as well as sending optimization and distribution are the focus. Companies are required to design these processes so that each recipient receives information in the right form, via the right physical or electronic channel, at the right time. Try CENIT Output Management – for a personalized, customer-specific and cost-efficient creation and sending of business documents ...

grow profitably as a small, highly qualified team. By combining outstanding process knowledge with diverse, ultramodern SAP technology, we generate true added value for our customers. Our Mission We develop end2end processes for our customers, from the concept phase to serial production to service. We combine our process and IT competency to provide future-proof digital process continuity based of SAP technology [...] to satisfy our own demands and those of our customers. We all consider ourselves to be a part of the Coristo team, to which each of us contributes according to his or her capabilities and aspirations. Every employee receives sufficient freedom ...