IBM’s Business Automation (BA) solutions are mission-critical – often used 24/7 in customer facing business processes or as a supplier to Robotic Process Automation. A high service quality of these applications is crucial to protect your competitiveness and retain your customers.
„IBM Enterprise Content Management System Monitor“ helps managing your BA ecosystems by giving BA administrators, IT Operations and Service Desk staff full insight into the BA health 24/7. The proactive application health monitoring helps protecting the productivity of business users and maximizing your end customer experience, regardless where the BA systems run – on-premises, in private cloud, in hybrid cloud, as traditional installation or as container. BA administrators can focus on higher value work and do not need to waste their time with mundane routine checks. The integration with IBM Instana and IBM Watson AIOps enables you to leverage overarching Observability and automation capabilities.