Service Level Management with CENIT secures competitive edge

Quicker economic and technological change places higher requirements in terms of IT dynamics and flexibility.

CENIT has many years of experience as a service provider and service partner. Its service portfolio is constantly expanded on the basis of newly acquired knowledge. This is how we support customers, e.g. in Service Level Management in order to secure their competitive edge.

Flexibility, reduction of the TCO and focusing on core business are all arguments in favor of outtasking the EIM operation. The success of our support. e.g. in Service Level Management is based on the flexible focus of our service portfolio.

Service strategy based on the ITIL standard for increased dynamics and flexibility

The de facto standard, ITIL is a possible basis for all services of our portfolio, also in Service Level Management.

Besides ITIL "best practices", our know-how encompasses a versatile range of experience in a broad customer spectrum. We adapt all services, as is also the case with Service Level Management, to individual technical and organizational conditions from the very beginning and the transition phase to the productive run.

Be informed with CENIT on issues pertaining to Application & Performance Monitoring

All about CENIT solutions for ECM operation with the informative white paper on Application & Performance Management.