CAD and SAP PLM infrastructure operations

Challenge

  • CATIA and SPA CDI infrastructure operations in just one service agreement
  • Release management, taking into account the dependencies of CATIA, SAP CDI and SAP conversion server

Solution

  • ITIL Support concept
  • Involvement of CENIT Servicedesk
  • Use of cenitFLEX+ as an administration tool for customer environments

Benefits

  • Safeguarding operation with 99% availability and at the same administrative relief
  • Cost transparency and contractual scaling during runtime possible
  • SPOC for all PLM problems

Why CENIT

  • In-depth knowledge of SAP CDI and CATIA installations
  • In-depth knowledge of the aerospace industry requirements
  • Long time experience proven by customer testimonials

About DIEHL Aerospace

  • Sector: Aerospace & Defence