EVRY

Challenges

• Establishment of proactive monitoring for early detection and prevention of potential errors of the IBM ECM platform
• Provision of event information for accelerated root cause analysis and problem resolution
• Central operation of decentralized ECM systems

Solutions

• Implementation of IBM ECM System Monitor for monitoring the IBM ECM and 3rd party systems
• Integration of ECM monitoring with central event management / IT Operations

Benefits

• Prevention of outages of ECM applications – reduced productivity losses in business units
• Faster root cause analysis and problem resolution
• Increased insight into the ECM platform’s health and behavior

About the company