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CenProCS

CenProCS

About CenProCS

CenProCS is a group of international companies dedicated to Airbus and its suppliers.

CenProCS was founded in 2007 as a joint venture of CENIT, PROSTEP and CS to propose customized solutions in line with its customer strategy. We offer a global supplier approach to cover a large scale of PLM activities, with multiple technologies solutions, transnational capabilities, including nearshore / offshore capabilities.

With 15+ years of successful history and presence at customer side and with a well-rehearsed Franco-German axis, the international CenProCS team provides IT Services for all aircraft programs in a challenging environment. The joint venture "CenProCS“ is operating as a "Preferred IT Supplier". CenProCS benefits also from the deep knowledge of CENIT in different industries like Aerospace, Automotive, Manufacturing.

Who we are

The Business Unit CenProCS is the partner of an international Joint Venture dedicated to the leader European aeronautical manufacturer.

We offer our clients the opportunity to use our various skills and know-how to help them deploy concrete and pragmatic solutions in their environment. Located near the main European aeronautical industrial sites, we advise our local customers and partners with an end-to-end vision of the aerospace industry. By focusing on innovation, we are involved in various research and development projects to improve the design, manufacturing and promotion processes of aeronautical products.

What we stand for

Through its experience in aeronautics, CenProCs is a perfect partner for the digital transformation for this industry.

We are able to bring the newest innovative solutions to your environment and to support the deployment in a complex context.

We rely on profound knowhow on the entire plm process chain from engineering to customer service and applies it on the IT and the end user sides.

Sustainable solutions
  • A shared vision for digital transformation and digital continuity
  • Our mission is to support our key client and its risk-sharing partners in the digital transformation process
Reliable and customer-orientated
  • Customer-oriented teams
  • Customized and practical solutions
  • Reliable and long-term customer relations
Experienced and competend
  • Experienced, loyal and well-trained staff
  • Strong commitment, dynamism and foresight
  • Strong partnership with editors
  • Dassault Système certifications
Innovative- and process-focused
  • Leadnd and one of the most innovative international partner for the DS 3DEXPERIENCE platform
  • Capable to provide official trainings on DS solutions
  • Investing in knowhow, in technologies and software solutions

Our skills and know-how

The aerospace industry is moving to a new generation of tools to improve efficiency and promote collaborative work with the 3DEXPERIENCE platform. CenProCS has made it one of the main tenets of its global development strategy. Aeronautics is entering the era of 3DEXPERIENCE, CenProCs is mobilizing to support in this exciting transformation.

Thanks to our experience in industry and service, we have developed skills that are applied and applicable to all aeronautical industry players. Our know-how is now deployed on the pure avionics part as well as on the defence, space or helicopter industries. Our expertise covers both IT tools (development, support and deployment of solutions) such as PLM software and design and manufacturing office activities (design support and automation).

Helicopters

Engineering
  • Embedded SW development
  • AMC/AMC+ (Aircraft  Management Computer)
  • APM (Auto Pilot Management)
  • AFCS (Aircraft Flight Control System)
  • CPDS (Cockpit Primary Display System)
  • MFD (Multi-Function Display)
  • VMS, CDVE & Auto-pilot systems
  • Health & Usage Monitoring System
  • Air Conditioning System
  • Ground and Flight Tests department

Aircrafts

Engineering
  • R/T SW Applications (ATC Formal Specification, Hosted Applications  / Avionics Apps, LRU Functional coding standards)
  • Avionics for future
  • Cockpit Prototyping
  • Innovation Cell
  • Bionic Aircraft
  • Floor Panel
  • Automation
  • EP – PROLB (Lattice Boltzmann CFD)
Information Management

PLM IT

  • PLM - Design & Acceptance bundle
  • PLM - Support Level 2 bundle
  • PLM - Transverse services
  • PLM- Deployment support
  • PLM - CoC Functional Design

Customer support IT

  • Customer support IT - Tech Data, authoring & publishing
  • Customer Support IT - Marketing Apps

Logistics / Manufacturing IT Logistics

  • Manufacturing -  Robotics software & services
Customer support
  • Customer support R&T
  • Data Definition & Standardization
  • Data Science & Predictive Maintenance on ZERO-AOG plateau

Space & Defence

Information Management
  • Technical expertise on 3DS technology
  • New PDM solution / Data Migration
Programs
  • Partner for DGA:
    • CSO SSU  (ground segment) for military satellite survey
    • SENTINEL 2 MPC (cartography + image processing)
  • Satellite simulation
  • European Geostationary Navigation Overlay Service (EGNOS)
  • Level 2 referencing
  • Engineering
  • Space Mechanics

Use Cases

Level 2 Service Desk

Our transversal and transnational team supports all the users in their use of the PLM tools in regards to our customer methods & tools.

  • As part of the support chain, their aims are to harmonize the different support  styles, increase the quality and the reactivity of the support, reduce the costs by an efficient knowledge management in a central service desk for PLM
  • Thanks to our team spread across the four customer main locations, we are able to provide a local support in the four languages (English, French, German, Spanish)
  • Client satisfaction oriented, we are strongly committed on a service level monitored by a full set of key performance indicators shared with the customer
  • Innovative, our team is working with their stakeholders to deploy new support solutions such as omnicanal support in order to improve efficiency

Onsite capabilities

Anticipation

  • Support on client premises to help end users in their daily usage
  • Pro-active support by co-location

Communication

  • End-users and supporters are speaking the same language
  • Face to face discussions and explanation of the needs

End-User support

Multi-national team

  • All customer languages supported (French, English, German, Spanish)
  • Support secured for every working day of each country (no  service disruption due to local bank holidays)

Expertise

  • Customer methods based support
  • Continuous improvement and learning to secure the consistency with the toolset enhancements.
  • More than

Innovation

  • Driving innovation on the new ways of supporting the users (live chats, chat bots, self help and self care…)
  • Shift left oriented mindset

Industrialization

  • Industrialized processes mapped on ITIL V3 principles
  • Strong knowledge management process to reduce the lead-time to provide the solutions in case of repetitive incidents

Monitoring

Application health status

  • Check every morning the availability of critical application
  • Monitor all day the probes status

Performance tests

  • Check the performance of critical applications

Alerts & reports

  • Issues reported and solving process engaged  before the customer work starts

Change Management

Our transnational team is in charge of the management of the technical IT changes within the PLM domain.

  • As a transversal service, our team is gathering all the change requests to secure the validation process and the overall master plan
  • The team masters all the different methodologies (waterfall, Agile, Safe, ITIL) to provide solutions relevant for all the stakeholders and to secure the build to run activities in various contexts

BionicAircraft

CenProCS is part of the European founded research project BionicAircraft, that has the target to increasing resource efficiency aviation through implementation of ALM technology and bionic design in all stages of an aircraft life cycle.

  • Research & Innovation action for CenProCS: Enabling a large scale application of ALM in aviation industry by an automated bionic lightweight design for ALM parts and integrated ALM pre-processor for commercial 3D-CAD System
  • Objective: A significant simplification of the product development and design cycle for biomimetic lightweight structures due to a simplified design methodology and an increased weight-saving potential through a specific ALM structural sizing activity and optimization (topology).

Digital Twin

We have demonstrated a Digital Process Twin of an unit installation process.

  • The Digital Twin uses production sensors and cameras to detect certain events in the process
  • It enables a real-time monitoring of the production progress, the ability to react quicker in case of deviations as well as a  data collection to allow long-term analysis and to identify potential improvements
  • The project team built up a 3D visualization of the current unit installation as a web-based graphical user interface

Innovation Cell

Innovation is in our DNA

We put all our know-how into our innovation projects to enable our customers to improve their efficiency.

Practical and pragmatic, our innovation projects cover both IT tools and good practices in the use of these tools.

In this context, we have already been able to implement projects around the automation of part design, digital simulation and manufacturing.

Whether it is on very specific manufacturing topics or global IT process optimization, our solutions are designed and built to be fully integrated in the client context.

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